Frequently Asked Questions

Soka Products

What oil do you use?

We use 100% EXTRA VIRGIN OLIVE OIL for all our CRUNCHY CHILLI RANGE. Yes! even our Crunchy Chilli oil, because we wanted to make guilt-free chilli oil that tastes good and is good for you too. Trust me, its real gooooood.

How should the chilli oil be stored?

Soka Pantry Chilli oil should be stored in a cool environment and suggested to use within its 'best-before' date written on every jar (shelf life of 12 months). But I am sure it will be finished before you know it!

Does the crunchy chilli oil contain MSG?

NO MSG was added on any of our products. All our products are made with natural ingredients, absolutely no nasties allowed in our kitchen! 

Shipping Info

How much does shipping cost?

We offer Flat shipping rate of $11.95 nation wide or FREE shipping for orders over $69.

If I place an order, when should I expect to receive it?

Orders are dispatched every Monday & Thursdays!

Standard shipping within Australia is 4-6 Business Days. You will receive another notification when your order has shipped.

What is your Returns and Refund Policy?

Sh*t happens!, If your package is lost or damaged in transit and all other enquiries, please contact us at